We use Royal Mail as our standard service. Please note there is no tracking information for these packages. If that’s something you require, you must choose Signed For, International Tracked or courier services at checkout.

We aim to send orders within two business days. You will be notified when your order is despatched.

Estimated delivery times
Western Europe: three business days
Eastern Europe: five business days
Other countries: seven to ten business days

If your item doesn’t arrive in the estimated time we urge you to check with neighbours and look through any stacks of unopened mail.

If you haven't received your order after 28 working days from despatch, please email orders@herblester.com

Herb Lester Associates is not responsible for any customs, duties or other fees that may be incurred importing goods into your country of residence. Herb Lester Associates is also not responsible for any lost, stolen or damaged packages.