We use Royal Mail for all our postage. Within the UK items are sent first class and overseas by air mail. Please note, there is no tracking information for these packages. If that’s something you require, you must email to request Recorded Delivery be added to your order, for which you will be charged an additional amount.
Orders will be processed within 48 hours except when long public holidays make this impossible.
Deliveries to Western Europe should arrive within three working days. Eastern Europe takes up to five working days and other countries seven to ten working days.
The postal service is a complex one, all delivery times are estimates only. Sometimes orders arrive faster than the times quoted above and occasionally slower. If your item doesn’t arrive we urge you to check with neighbours and to look at that pile of unopened bills.
Herb Lester Associates is not responsible for any customs, duties or other fees that may be incurred importing goods into your country of residence. Herb Lester Associates is also not responsible for any lost, stolen or damaged packages.